Cookie Policy

Last updated: July 5, 2025

This Cookie Policy explains how Vocal Tech uses cookies and similar technologies to recognize you when you visit our website.

Our Cookie Commitment

We use cookies to enhance your experience, analyze our traffic, and personalize content and ads. By using our website, you consent to our use of cookies in accordance with this policy. You can manage your cookie preferences at any time.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.

We use cookies and similar tracking technologies to track activity on our website and hold certain information. This helps us improve our services and provide you with relevant content.

Types of Cookies We Use

Essential Cookies

Required for the website to function properly

  • Session management and authentication
  • Security features and fraud prevention
  • Load balancing and site performance
  • Remembering your privacy preferences

Analytics Cookies

Help us understand how visitors interact with our website

  • Google Analytics for traffic analysis
  • Heatmap tools to improve user experience
  • Conversion tracking for service improvements
  • Page performance monitoring

Marketing Cookies

Used to deliver relevant advertisements

  • Facebook Pixel for ad targeting
  • Google Ads conversion tracking
  • LinkedIn Insights for B2B marketing
  • Retargeting campaigns to show relevant ads

Functional Cookies

Enable enhanced functionality and personalization

  • Chat widget preferences
  • Language and region settings
  • Form autofill information
  • User interface customizations

Third-Party Cookies

We work with trusted third parties including:

  • Google Analytics - Website analytics and insights
  • Facebook/Meta - Social media integration and advertising
  • LinkedIn - Professional networking and B2B marketing
  • GoHighLevel - CRM and marketing automation
  • Stripe - Secure payment processing

These partners may set cookies on your device when you visit our website. We do not control these third-party cookies, and we encourage you to check the privacy policies of these services.

How Long Do Cookies Last?

Session Cookies

Temporary cookies that are deleted when you close your browser

  • Used for maintaining your session
  • Enable core website functionality
  • Do not store personal information

Persistent Cookies

Remain on your device for a set period

  • Remember your preferences for future visits
  • Typical duration: 30 days to 2 years
  • Can be deleted manually at any time

Your Cookie Choices

You have several options for managing cookies:

  • Accept all cookies for the best experience
  • Reject non-essential cookies
  • Customize your cookie preferences
  • Delete cookies through your browser settings

Browser Controls:

  • Most browsers allow you to refuse or delete cookies
  • Check your browser's help section for instructions
  • Note: Blocking cookies may impact site functionality
  • Private/Incognito mode typically blocks third-party cookies

Impact of Cookie Settings

If you disable cookies:

  • Some features may not function properly
  • You may need to re-enter information more frequently
  • Personalized content may not be available
  • Analytics data won't be collected from your visits

Benefits of allowing cookies:

  • Faster and more personalized experience
  • Saved preferences and login states
  • Relevant content and recommendations
  • Better customer support through session tracking

Common Cookies We Use

Cookie NameProviderPurposeExpiryType
_gaGoogle AnalyticsDistinguishes unique users2 yearsAnalytics
_fbpFacebookTracks visits across websites3 monthsMarketing
sessionIdVocal TechMaintains user sessionSessionEssential
chatPrefsVocal TechChat widget settings1 yearFunctional

How to Manage Cookies

You can control and manage cookies using your browser settings. Here are links to the cookie management instructions for popular browsers:

Questions About Our Cookie Policy?

If you have questions about our use of cookies or this policy, please contact us:

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies.